The below job posting is a general description for the Direct Service Positions. We leave the position as open continuous for applicants to apply throughout the year and when there is an opening, qualified applicants will be contacted. 

The Relief Direct Service Advocate is an on-call position with a minimum requirement of 40 hours worked per month and to work 2 midnight shifts a month. 

The direct service advocate assists with screening, intake, assessment, crisis intervention and safety planning for victim of domestic violence, sexual assault and stalking (DV/SA/ST). The DSA coordinates community resources and performs duties in coordination with a Case Manager.

AWAIC currently has the following openings:

• Thursday to Monday 3:30pm-12:30pm with Tuesday and Wednesday off.  
• Monday to Friday 12:00am - 8:00am (Midnight position with an additional $2 per hour shift differential) 
• Relief minimum requirement of 40 hours worked per month and to work 2 midnight shifts a month. 

Qualifications/Education:

1.     Associates degree from an accredited institution or two (2) years of experience working in social services and or with at risk individuals

2.     Excellent written and verbal communications required, including basic computer skills utilizing AWAIC, systems and programs.

3.     Ability to prioritize, multi-task, and be flexible in a fast paced teamwork environment with integrity, compassion, and the skill to handle sensitive issues in a confidential manner.

4.     AWAIC staff is required to have reliable transportation, a valid Alaska driver’s license, the ability to lift up to 40 lbs, bend, kneel, climb ladders and assist as necessary in cleaning and sanitizing the shelter. Staff will participate in a biennial background check by the approved authority. All history of convictions will be reviewed by the Human Resources Manager and Executive Director which may exclude an individual from employment.

Essential Functions include and not limited to:

General Agency Performance Indicators:

All agency personnel are required to meet and maintain sufficient competence in the following areas: training/certifications; agency equipment; emergency preparedness; meeting deadlines; decision-making; documentation/reporting; initiative; dependability; communication; crisis skills; conflict resolution; professionalism; confidentiality, safety/sanitation; boundaries; and mission.

Program Implementation:

• Adhere to all AWAIC Policies and Procedures and remain current on updates and changes.
• Maintain accurate participant records including statistical information and summary of contacts according to AWAIC.Confidentiality Policy, AWAIC, Program Policies and Procedures, and grant requirements.
• Complete all statistical tracking within established timelines.
• Facilitate education and support groups for participants and children

Direct Services:

• Provide consistent, exceptional service to all AWAIC, Inc. program participants.
• Provide crisis intervention, individual support, and information, about internal and external resources to victim/s of DV/SA/ST.
• Provide short term follow up advocacy and support to participant/s in coordination with the Case Manager.
• Increase victims' safety and individual safety planning.
• Educate program participants about the civil and criminal justice system including form/s completion and support/coordinate with the Anchorage Police Department (APD), the Municipality of Anchorage Department of Law (MOA/LAW), the Violent Crimes Compensation Board (VCCB) and other related agencies as needed.
• Advocate on behalf of program participants with community agencies to establish rapport and cooperation.
• Develop and maintain a trusting, empowering relationship with the program participant that supports the program participant’s goal plan.
• Be proactive and a leader in situations that require effective de-escalation of crisis situations.

Training and Outreach:

• Conduct presentations and training to community organizations regarding AWAIC, Inc. services, DV/SA/ST as directed by the Program Services Manager.
• Represent AWAIC, Inc., at various community meetings as directed.
• Attend and contribute in all required staff meetings and actively participate in the training of new staff, volunteers, and interns.  Provide supervisory support to volunteers and interns as directed.

Other:

• Remain current on all Federal and Alaska State laws affecting victims of DV/SA/ST, including but not limited to: confidentiality, child custody, divorce, Immigration/Naturalization, civil protective orders, and basic criminal procedure.
• Remain updated on current information in the field of DV/SA/ST through research, workshops and training opportunities.
• Adhere to and take a leadership role in AWAIC, Inc.’s model of ethical communication to include addressing conflict and establishing boundaries.
• Consistent and dependable attendance.
• Other duties may be assigned as needed.