We are seeking a highly motivated and organized Appointment Setter to join our team. As an Appointment Setter, your main responsibility will be to contact potential clients, schedule appointments, and manage our calendar to ensure smooth communication between prospects and our sales or service team. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Prospecting & Lead Generation: Reach out to potential clients via phone, email, or other communication channels to introduce services or products and schedule appointments.

• Appointment Scheduling: Effectively manage calendars to book and confirm appointments, ensuring that all meetings are accurately scheduled and properly communicated to both clients and the internal team.

• Data Management: Maintain an accurate and up-to-date record of client interactions, appointments, and follow-up actions in our CRM system.

• Follow-ups: Send reminders to clients about upcoming appointments and reschedule as necessary.

• Provide Information: Answer any questions potential clients may have about services/products, acting as the first point of contact for general inquiries.

• Collaborate: Work closely with sales and service teams to ensure a seamless handoff of scheduled appointments and provide necessary details for upcoming meetings.

• Target Achievement: Meet or exceed appointment-setting goals on a weekly or monthly basis.

Required Skills and Qualifications:

• Excellent Communication Skills: Strong verbal and written communication abilities, with a friendly and professional demeanor.

• Organizational Skills: Exceptional time management skills and the ability to stay organized while handling multiple tasks simultaneously.

• Tech-Savvy: Proficiency with CRM software, appointment scheduling tools, and Microsoft Office Suite (Excel, Word, etc.).

• Attention to Detail: Ensure all details are accurately captured and appointments are scheduled correctly.

• Sales Mindset: While this position is focused on appointment setting, a basic understanding of sales processes or a willingness to learn is a plus.

• Self-Motivated: Ability to work independently, stay proactive, and meet deadlines.

Preferred Qualifications:

• Previous experience in an appointment setting, telemarketing, or customer service role.
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or similar).
• Ability to handle high call volumes while maintaining professionalism.

Compensation & Benefits:

• Salary: Competitive base salary (specify the amount or range if possible).
• Benefits: Health insurance, paid time off, and other company benefits.
• Career Growth: Opportunity for advancement within the organization.